SAFR Access
FAQ
- How do I Reset my SAFR SCAN to Factory Defaults
- Too many Access Denied with "Extreme" anti-spoofing mode
- Can I adjust the distance at which SAFR SCAN matches faces?
- How is SAFR SCAN Software Licensed?
- Pass thru mode enabled vs. disabled
- Configuring SAFR SCAN for backlight conditions
- Why RTSP video streams don't work?
- How can I prevent faces of strangers from being recorded?
- What do I do if I lost my password to SAFR SCAN?
- How to interpret "Detection direction" in Tailgating
Quick Start
Secure Access
- Filtering by Access Clearance Example
- Can authentication modes be set on a schedule?
- How do I disable storing of images?
- What happens to events if SCAN goes offline?
- How do I provide access control for twins?
- What is OSDP?
- What benefits does OSDP provide over the Wiegand interface?
- How to avoid false matches in access control deployments?
Installation
- Can I mount SAFR SCAN to existing reader cutout at 42 in height?
- Date and Time settings for SAFR SCAN and Camera
- SAFR Server Operational Overrides Persistence
- How to record the video stream from SAFR SCAN on a VMS platform
- Why can't I connect SAFR SCAN to SAFR Server?
- SAFR SCAN with firmware v1.10 is not allowing me to set static IP Address to 172.* network
- Preparing for a SAFR SCAN Deployment with PACS
- SAFR SCAN Mounting Heights and ADA requirements
- Update SAFR SCAN or SAFR Camera to latest versions
- How to create a new card format
- Setting device time settings
- What is the recommended height to mount SAFR SCAN?
Access Cards
SDKs and APIs
Troubleshooting
- Generate debug log for SAFR Key App
- Liveness not working/Structured light pattern weak
- How to Calibrate SAFR SCAN Structured Light Projector
- Obtain debug logs for SAFR SCAN
- SAFR SCAN date/time is drifting day by day
- Reset SAFR SCAN
- Reviewing credential holder access user experience
- Server does not have valid SSL certificate error when connecting to SAFR Server
- How to enable Recognition Details Overlay
- Reset device in reboot state
- How to record video from SAFR SCAN or SAFR Camera