General

Getting Support

• Guidelines for Remote Installation Support - SAFR Camera
• Guidelines for Remote Installation Support - Access
• Remote Support Requirements and Best Practices
• How to get support
• How to file a SAFR Support Ticket
• SAFR Support Lifecycle Policy
• Troubleshooting support portal access issues
• Free and Paid Support Options
• Understanding SAFR's Tiered Support

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Resellers

• Create Customer Account
• SAFR Reseller and Integrator Guide
• SAFR SCAN and SAFR Camera Return Process
• How do I purchase SAFR SCAN?
• How do I purchase SAFR Surveillance Software?
• Create Reseller Account
• How to purchase SAFR SCAN Secure IO Board

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Getting Started

• Default ports used by SAFR
• Create SAFR Account
• Can I test drive SAFR?
• Is there training available?