FAQ
Reset Button Location Reset button is located in one of two places as described below. Current Shipping Models Earlier Housing Reset button located just...
Mon, 17 Jul, 2023 at 3:56 PM
if you have access to the email address you used when creating the account on the device, then use the ‘Forgot your password’ link when you try to log in...
Mon, 30 Jan, 2023 at 8:32 AM
"Detection direction" setting in Tailgating has 2 options: "Inbound on entry only" and "Inbound on entry and exit". This artic...
Mon, 17 Jul, 2023 at 3:57 PM
SAFR SCAN can support playback of live video from the device over RTSP. To Configure RTSP streaming from SAFR SCAN, the streams must be 1) enabled in the Se...
Tue, 8 Aug, 2023 at 6:33 PM
SAFR Software is included with SAFR SCAN device at no extra charge. SAFR SCAN itself is a one time cost and the software is provided for duration of produc...
Wed, 23 Aug, 2023 at 12:38 AM
By default SCAN recognition distance is 80 pixels. That amounts to about 5 feet. You can reduce this to 20px but anything below 80 means you are lowering ...
Mon, 27 May, 2024 at 7:04 PM
SAFR SCAN supports Pass through mode, enabeld under Access Control settings page. In this mode, SCAN will send card credentials through to the panel even i...
Wed, 11 Sep, 2024 at 4:32 PM
Low light handling for sc50 and sc100 are same but please note that sc50 is indoor only. 1. Go to Camera settings (See below) 2. Set Scene exposure to...
Tue, 8 Oct, 2024 at 6:55 AM