Reset Button Location Reset button is located in one of two places as described below. Current Shipping Models Earlier Housing Reset button located just...

  if you have access to the email address you used when creating the account on the device, then use the ‘Forgot your password’ link when you try to log in...

"Detection direction" setting in Tailgating has 2 options: "Inbound on entry only" and "Inbound on entry and exit". This artic...

SAFR SCAN can support playback of live video from the device over RTSP. To Configure RTSP streaming from SAFR SCAN, the streams must be 1) enabled in the Se...

SAFR Software is included with SAFR SCAN device at no extra charge.  SAFR SCAN itself is a one time cost and the software is provided for duration of produc...

By default SCAN recognition distance is 80 pixels.  That amounts to about 5 feet.  You can reduce this to 20px but anything below 80 means you are lowering ...

SAFR SCAN supports Pass through mode, enabeld under Access Control settings page.  In this mode, SCAN will send card credentials through to the panel even i...

This article describes how to address issues with ability to grant access in backlight conditions. First evaluate what is preventing access granted acti...

SAFR records an event with face and scene images for each person that comes within range of the SAFR Camera. If this is not desired, following methods can b...