Enter your search term here...
to submit a new ticket
Check ticket status
SAFR Access Control
How do I Reset my SAFR SCAN to Factory Defaults
What do I do if I lost my password to SAFR SCAN?
How to interpret "Detection direction" in Tailgating
Why RTSP video streams don't work?
How is SAFR SCAN Software Licensed?
I have an account. Now what do I do?
How to add your first IP camera
What is OSDP?
What benefits does OSDP provide over the Wiegand interface?
Can authentication modes be set on a schedule?
How do I disable storing of images?
What happens to events if SCAN goes offline?
View all 6
Can I mount SAFR SCAN to existing reader cutout at 42 in height?
What is the recommended height to mount SAFR SCAN?
SAFR SCAN Mounting Heights and ADA requirements
How to record the video stream from SAFR SCAN on a VMS platform
SAFR SCAN with firmware v1.10 is not allowing me to set static IP Address to 172.* network
SDKs and APIs
Integration to SAFR SCAN via SAFR Platform
Server does not have valid SSL certificate error when connecting to SAFR Server
SAFR SCAN date/time is drifting day by day
Help Desk Software