Licensing

Will SAFR Server work if on an isolated network?
Yes, but the license must be configured for offline usage. This means the "Max interval between reports" value attached to your license needs to b...
Sun, 24 Jan, 2021 at 2:29 AM
How often does SAFR Server update its license status with the Licensing Server?
SAFR Server attempts to contact the Licensing Server every 2 hours. By default, if SAFR Server is unable to successfully contact the Licensing Server, it im...
Sat, 23 Jan, 2021 at 8:27 PM
What counts towards the 1MM queries per month limit for SAFR Cloud Licenses?
SAFR Cloud licenses are limited to a maximum of 1 million queries per month.  Customer accounts exceeding this limit may be subject to an overage charge.  T...
Thu, 6 Jan, 2022 at 10:36 AM
Performing Offline Licensing for SAFR Platform
Below describes what to do if you get "Licensing failed" message when logging into server for first time? The following error is sometimes lik...
Thu, 12 Sep, 2024 at 7:39 AM
Why do I get "Number of connected sources exceed license"
SAFR licenses have a certain number of feeds allowed. This error message outlines that you've reached this limitation and cannot process more feeds. A ...
Wed, 19 Apr, 2023 at 7:04 AM
Can I setup additional users/roles for my account/license
For a production setup the SAFR license account should not be used by all users to access the system since it provides full access to the data and also to t...
Fri, 5 May, 2023 at 12:47 AM
About SAFR Licensing
SAFR license is based on "feeds" and expiration date. A feed is consumed when any of the following occur SAFR processing a live video camera...
Wed, 15 May, 2024 at 10:56 PM