Licensing

Will SAFR Server work if on an isolated network?
Yes, but the license must be configured for offline usage. This means the "Max interval between reports" value attached to your license needs to b...
Sun, 24 Jan, 2021 at 2:29 AM
How often does SAFR Server update its license status with the Licensing Server?
SAFR Server attempts to contact the Licensing Server every 2 hours. By default, if SAFR Server is unable to successfully contact the Licensing Server, it im...
Sat, 23 Jan, 2021 at 8:27 PM
What counts towards the 1MM queries per month limit for SAFR Cloud Licenses?
SAFR Cloud licenses are limited to a maximum of 1 million queries per month.  Customer accounts exceeding this limit may be subject to an overage charge.  T...
Thu, 6 Jan, 2022 at 10:36 AM
What should I do if I get "Licensing failed" message when logging into server for first time?
The following error is likely due to a firewall blocking the SAFR Server from making a connection to the licensing server in order to acquire a license. Th...
Thu, 9 Feb, 2023 at 9:58 AM