SAFR Cloud licenses are limited to a maximum of 1 million queries per month.  Customer accounts exceeding this limit may be subject to an overage charge.  This article explains what counts towards the 1 million queries in order to enable customers to predict their usage towards that limit.

 

For any given camera, the following would result in query calls:

  1. Each face that exceeds the recognition threshold size that appears in view of the camera will result in 3 API calls (based on default settings)
  2. Thereafter
    1. If face is recognized, each second the face is in view of the camera will result in 1 API call
    2. If face is not recognized, each 300ms the face is in view of the camera will result in 1 API call
  3. If the person looks away and back to the camera, the sequence restarts at #1.

 

Rule of thumb: If people are walking through camera view, then dwell time will be about 10 seconds

    • In this case, there would be 14 API calls for a known or registered face, and, 34 API calls for strangers