SAFR Server

Server Server topics such as command line tools (located in bin directory), backup/restore, etc.

What ports are required by SAFR
Products This document documents the ports required for the following products SAFR Desktop SAFR Mobile (Android or iOS) SAFR Server Web Consol...
Wed, 13 Nov, 2024 at 2:42 PM
Server Deployment Preparation
Before the release call you can save about 45 minutes of time by performing following steps: Download SAFR Platform CUDA 11 Version from https://safr.real...
Wed, 14 Jun, 2023 at 3:46 PM
Set up server monitoring email notifications
This article explains how to set up monitoring on SAFR Server to alert if any error conditions that may be preventing proper operation occur in video proces...
Mon, 25 Sep, 2023 at 12:27 PM
Start a SAFR Windows Service
This article explains how to start one of the SAFR Services under Windows Note: To start all services, use the 'start.bat' file located in C:\Pr...
Tue, 6 Feb, 2024 at 12:13 PM
I am migrating my server. Do I need to Backup and Restore?
There is a backup/restore script in the server 'bin' directory.    Described here:  Server Backup and Restore Just to make sure its worth the...
Fri, 19 Apr, 2024 at 8:11 AM
How do I know the SAFR Account ID for my SAFR Server
Once installed, SAFR Server is locked to a SAFR Account ID.  This cannot be changed unless you uninstall and re-install SAFR Server. There may be times ...
Mon, 5 Aug, 2024 at 5:32 PM
How to restart SAFR Server
To restart SAFR Server: Open Windows File Explorer and go to C:\Program Files\RealNetworks\SAFR\bin Run the 'stop.bat' batch file (double click i...
Fri, 16 Aug, 2024 at 8:42 AM
How to apply a SAFR COVI WAR file patch
Below are instructions on installing the SAFR patch.    Copy the following file to the patch file provided to the SAFR Computer.  The file should have a ...
Tue, 15 Oct, 2024 at 9:01 AM
SSL CERT Validation issue when connecting to SAFR Server
If you are connecting to SAFR Server, either curl, python or other custom scripts using SAFR REST APIs, or from a third party product integrating with SAFR,...
Fri, 18 Oct, 2024 at 11:28 AM
Change HEAP Memory in SAFR
The process describes how to increase the Java HEAP memory allocated to SAFR Services. This process should be performed only at guidance from SAFR Support. ...
Wed, 30 Oct, 2024 at 11:18 PM