Getting Support

How to get support
SAFR offers Tier 3 support to certified resellers and Integrators of SAFR who in turn provide Tier 1 and Tier 2 support to their customers.  Definitions an ...
Fri, 26 Jan, 2024 at 4:06 PM
SAFR Support Lifecycle Policy
SAFR Support Lifecycle Policy SAFR releases are supported for 1 years following release date For macOS, latest released version is supported For product...
Sat, 18 Feb, 2023 at 10:41 PM
Troubleshooting support portal access issues
This article explains some common issues with accessing the SAFR Support portal tips on troubleshooting them. Account Activation The most common pr...
Mon, 13 Mar, 2023 at 12:02 PM