The following error is likely due to a firewall blocking the SAFR Server from making a connection to the licensing server in order to acquire a license.
This is sometimes resolved by doing the following:
1. Click “Advanced Options”
2. Click “Manage Offline License”
3. Click the three buttons in a row
See more details on the three steps below:
When you submit, the license file will be loaded as shown below:
Click “Load License File”
Click “Download from Cloud…”
Enter your SAFR Credentials.
Note: If this does not work, you can perform this step on another computer by copying the file from Step 1 using the “…” menu
When submitted, Step 1 and Step 2 will be completed as shown below.
Click “Install License File”. You will be prompted for your SAFR account password.
You should see a message “License Successfully Installed” in green