Check Version

  1. Go to SAFR Desktop > Tools menu > About
  2. Check the version of SAFR Server
  3. Check and compare the version with the latest version on SAFR Download Portal
    1. Go to http://safr.real.com/download and switch to the Firmware tab
    2. Ensure the OS selection dropdown matches your operating system
    3. Identify the SAFR Platform desired download.  Unless you have a GPU, use "CUDA 10" version
    4. Compare the latest version to the version found above, if later, download the software

Update Software

Once downloaded, just run the installer.  The installer will turn off SAFR Server windows services and perform the update.  Unless you are sure, do not change options in the installer - 99% of installations use defaults.  Just await the installer to complete.  While the installer is running, the SAFR Server will not be synchronizing any people and credentials from your PACS and will not be updating SAFR SCAN devices.  But during this time, all SAFR SCAN devices will continue to function as normal with the local database.  When update is complete, SAFR SCAN will upload  events that it was unable to transmit to the server.


See SAFR Server Upgrade Guide for a thorough description of the upgrade process.