SAFR Camera Software Reference : SAFR Helpdesk

SAFR Camera Reference

This document provides abbreviated software set up instructions for SAFR Camera. This document, along with SAFR Camera Installation Guide is intended as a reference. Please see SAFR SC800 Quick Start Guide at

http://safr.com/portal

> Documentation for more detailed

information on installation, usage, and basic troubleshooting.

1 SAFR C AMERA F IRST R UN

1. Plug in PoE cable. See below for connecting ethernet cable.

2. Open the SAFR Finder Tool from http://safr.real.com/download and obtain IP address of the SAFR Camera.

3. Open SAFR Camera Console at http://IP_ADDRESS obtained in step 2.

4. Click “Set Up System Login” when prompted and complete form. Then log in.

5. Add faces in one of following ways:

a. Upload face images through the People tab, or

b. Open Live tab, pose in front of device and then click “Enroll” on the resulting event.

6. Test Face Matching:

a. Stand in front of the device.

b. Verify that the event appears in Live tab with green or blue border.

? If event not recognized (green or blue border), check Troubleshooting section of Camera Quick Start Guide

7. Edit person record.

a. Set ID Class to Threat or Concern and observe color change of events.

b. Set person type, create groups or add notes to person records.

Once connected, SAFR Camera will send events to SAFR Software which can be used to trigger actions.

2 D OWNLOAD AND I NSTALL SAFR S OFTWARE

SAFR Camera can be used with either SAFR On-Premises Server or SAFR Cloud. Using SAFR Camera with an On-Premises Server means all your data remains local to the connected server or computer. Using with SAFR Cloud offers you the simplicity of having no in-house computer. SAFR On-Premises and SAFR Cloud require a license. Trial licenses are available . To request a trial or paid license, contact

[email protected]

for more information.

Create a Software Download account

A single SAFR Server or SAFR Cloud account can manage multiple SAFR cameras (as well as other SAFR products such as SAFR SCAN). To obtain a SAFR Account, submit a request as follows:

1. Go to http://safr.com/portal.

2. Under SAFR Account, click “Sign up”.

3. Select “On-Premises” or “SAFR Cloud” and complete the form to request a license.

• Make sure to use your corporate email and website

• For Trial Licenses, if you don’t already done so, contact

[email protected]

for pre-approval

4. Once approved, an activation email will be sent to the email address indicated above.

Install SAFR Platform (On-Prem) or SAFR Desktop (Cloud)

1. Go to

http://safr.com/portal

> Product Downloads.

2. Sign in with the account created above.

3. Download and install SAFR Platform suitable for your system.

• For SAFR SCAN or Camera, GPU is not required. Use CUDA 10 Edition for Windows or Linux.

• For 3 rd party camera, GPU is recommended. Select the CUDA version applicable to your GPU.

4. When installation is complete, sign into the Desktop Client using your SAFR Account credentials.

? SAFR Software is licensed over the Internet at cv-instam.real.com. If your server is not able to connect to the SAFR licensing server, please contact your SAFR account representative about offline licensing options.

Connect SAFR Camerea to SAFR On-Premises Server or SAFR Cloud

1. Open the SAFR Camera Web Console as described above and navigate to System > SAFR Server.

2. Choose “SAFR Cloud” or “SAFR Server”.

• If SAFR Cloud, enter the SAFR Account credentials.

• If SAFR Server, enter the IP Address of SAFR Server and the credentials for the SAFR Account.

3 SAFR C AMERA I NSTALLATION

See included IP IR Dome Camera Quick Manual for installation instructions.

3.1 F ACTORY R ESET

Device can be factory reset from the Camera Web Console (System > Reset) or via Reset button shown below.

Reset Button: Hold reset button on the gimbal for 15 seconds while device powered to reset device to factory defaults. LED indicators will not change state, but device should reboot and you should hear the motorized varifocal lens activate if reboot was successful.