This article explains how to purchase SAFR SCAN.  Resellers and Distributors of SAFR follow the process outlined below.  If you are not a reseller, this page provides guidance on how to find a reseller for SAFR SAN.


This document describes the process for purchasing SAFR SCAN.  If you are purchasing SAFR Software for use with 3rd party cameras, please see How do I purchase SAFR Surveillance Software?


If you are not a SAFR Reseller


To purchase SAFR SCAN, contact SAFR Sales at sales@safr.com or your SAFR Sales representative to obtain a list of sources


SAFR Distributors

  • AMAG
  • Genetec
  • Motorola
  • PSA
  • PCSC
  • SourceIT


Some guidelines in working with a SAFR distributor

  • If you are purchasing any of the following, please provide your distributor with a SAFR Account ID.  If you do not have one, contact support@safr.com for guidance on how to create or see Create SAFR Download Account.

  • Your distributor may offer direct support for SAFR SCAN, but you are welcome to email support@safr.com and we will direct you to the most appropriate support channel or assist directly.


For Reseller / Distributors

  1. Ensure your Purchase Order has all relevant information:
    1. Product name(s)
    2. Product SKU(s)
    3. Requested quantities
    4. Correct Product price(s)
    5. Shipping details (ExWorks or Account FOB Origin):
      • Ship-to address
      • Shipping account & method of shipment
      • If ExWorks provide details needed to ship
      • Any other details.
    6. Requested shipment and delivery date (if needed)
    7. PO contact information
    8. Accounts Payable contact information
    9. Specify the same payment terms as listed in Reseller Agreement
    10. Any other special details (export documentation, stamps, etc.)

  2. Submit your Purchase Order through www.safr.com/po-scan for SCAN orders, and www.safr.com/po-surveillance for all other types of orders.
    1. If you cannot access the site, please send your order to: orders@safr.com.
    2. Orders received via any method other than the safr website will take an additional day or two to process.

  3. Once submitted, you will receive a PO acknowledgement stating we have received your order. Within 1-2 business days, you may receive an email to confirm your PO details.
    1. US/Canada Shipment – you will receive tracking information upon shipment.
    2. International Shipment – We will send the CI and Packing slip for approval before shipping the product.
    3. Software or other order – You will receive a confirmation via the  licensing system and an email confirming the order has been completed.

  4. Once fulfilled/shipped, our accounting department will provide an invoice within 2-5 business days.

  5. Once received, in addition to your local sales leader, please use the following email address for any day-to-day or general questions.